Effective Date: 16 February 2026


1. Order Cancellation

Orders can be cancelled within:

12 hours of placing order

After this, cancellation is not possible.


2. Refund Eligibility

Refund is only applicable if:

  • Product is damaged

  • Wrong product delivered

Customer must inform within:

24 hours of delivery

with photo proof.


3. Non-Refundable Cases

Refund is NOT applicable if:

  • Customer does not like product

  • Minor color difference

  • Incorrect address provided


4. Refund Process

Refund will be processed within:

5 to 7 business days

to original payment method.


5. Contact for Refund

Phone: +91 98392 65566
Email: weddingcasebox@gmail.com